About Our Staff

Virginia joined the Fertility Center of San Antonio in 1995 and is a member of the American Society for Reproductive Medicine. The Fertility Center of San Antonio Laboratory assists Brooke Army Medical Center with its infertility program throughout the year, and “Ginny” is a big part of that. She assists BAMC with their embryology needs, including ICSI (intracytoplasmic sperm injection), embryo transfers, and freezing.

Veronica began working with the Fertility Center of San Antonio in 1998. She obtained her Bachelor of Science while working here full time. Veronica is a member of the American Society for Reproductive Medicine. She also assists Brooke Army Medical Center with their embryology needs, such as intracytoplasmic sperm injection and freezing of embryos. She plays a big role in Preimplantation Genetic Diagnosis here at FCSA.

Amy coordinates patient scheduling and handles office administration for the lab. She also acts as Dr. Pool’s administrative assistant. Amy joined the Fertility Center of San Antonio in 2008.

Karen became a Registered Radiology Tech in 1976 and a Registered Diagnostic Medical Sonographer in 1981. She is a member of SDMS and specializes in OB/Gyn and abdominal sonography. Karen has over 30 years of experience in the allied health field and has been with the Fertility Center of San Antonio since 2004.

Sandra has been a part of the Fertility Center of San Antonio since 2012. She has been a Registered Radiology Technician since 2002 and also a Registered Diagnostic Medical Sonographer since 2009.

She specializes in abdominal ultrasound and also has training in fertility and high-risk OB.

Kris has worked with FCSA since 2006. She brought many years of knowledge in infertility when she came to work with us from a large practice in MI where she had worked since 1997.

Kris is also responsible for recruiting our egg donors and coordinating our donor and carrier cycles.

Irene coordinates long distance with our international patients to help them start their treatment cycle. She then works with them throughout their treatment and when they visit us here at the center. Prior to joining us at the Fertility Center of San Antonio in 1999 she worked in maternal child care and labor and delivery from 1983.

Sandra has worked in the Fertility Center of San Antonio business office since 1993. She has over 20 years experience in insurance and billing. In 2005 Sandra received her Medical Office Manager Certification and she’s also a Certified Medical Coder. She is happy to help patients sort through their insurance and financing options. Sandra is bi-lingual and is a member of MGMA and ARSM.

Sylvia joined the Fertility Center of San Antonio in 2009 and has worked in patient accounts for over 25 years. Sylvia is bi-lingual.

Roslyn has worked at the Fertility Center of San Antonio since 2016. She has over 12 years of experience in Medical Office Administration and also as a Medical Office Assistant. Roslyn takes care of patient treatment, surgical and medicine prior authorizations. She believes in delivering great customer service and works hard to ensure that our patients needs are met. Roslyn is also Bilingual.